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Shipping & Returns

Computer Software Plus
1612 Kings Highway
Brooklyn, NY 11229
Phone number:
Fax number:
Email address:
  
(718) 758-4504
(718) 758-4507
info@computersoftwareplus.com
order-status@computersoftwareplus.com
Hours of Operation:
Monday-Thursday:
Friday:
Saturday and Sunday:
10:00am-7:30pm
10:00am-5:00pm
Closed
All Times Are EST (Eastern Standard Time)
General

Pricing and availability are subject to change without notice. ComputerSoftwarePlus.com has no liability in the case of orders arising from typographical errors and reserves the right to cancel any orders without assigning any reasons. Every effort has been made to ensure accuracy of information listed. However, ComputerSoftwarePlus.com is not responsible for any errors contained therein.

Please note that online prices for some items will not be honored for walk in customers at ComputerSoftwarePlus.com. At ComputerSoftwarePlus.com we strive to hold the most competitive prices online; however these prices are "online" only and may not be the same as our normal store prices.

Shipping Terms

All credit card orders placed on products in stock, before 3:30 PM EST on any business day will be shipped same day, subject to credit approval. Shipping charges can be viewed before final commit to the order and is based on the UPS shipping charge; ComputerSoftwarePlus.com handling charge (shipping material and packing labor) and package insurance.

Payment Policy

We accept only Visa, Master, American Express, and Discover at this time. There will be no surcharge for the use of credit cards and your card will be billed only after the product has been shipped. Cashier’s checks, US Post Office money orders, company checks and personal checks are also acceptable as means of payment. For company and personal check payments, orders will be shipped only after funds are released from your financial institution to ComputerSoftwarePlus.com. This could take up to 7 business days after our receipt of your payment. All checks returned unpaid will be subject to a $ 30.00 fee charged to you. On orders being paid for by means other than credit card, availability of the product might change while your payment is in transit or funds are being cleared and ComputerSoftwarePlus.com cannot reserve product or guaranty continued availability.

Cancellation Policy

Should you wish to cancel an order, you would be required to refuse delivery of your shipment. An applicable restocking fee along with shipping charges will be charged to your account. (20% restocking fee)

Returns and Replacement Policy

All items other than opened software and hardware subject to manufacturer’s restrictions can be returned within 7 days of purchase for refund or replacement and the following terms and conditions will apply.

  • No returns allowed on opened software and consumables. (Paper, Ink, Disks, CDs, etc.)
  • Return of non-defective products will be subject to a 20% restocking fee on cost.
  • Shipping charges are non-refundable.
  • ComputerSoftwarePlus.com is not responsible for shipping costs of returned merchandise.
  • Where appropriate, credit will be given within three weeks of return of the product. Credit will be calculated based on price of product on the date the returned item reaches our warehouse.
  • Customers wishing to return or replace any product after 7 days from date of invoice must contact the manufacturer of the product. ComputerSoftwarePlus.com will have no liability after 30 days for the date of invoice.
Warranty Information

Products purchased from ComputerSoftwarePlus.com carry full manufacturer’s warranty and all issues arising from the same must be taken up with directly with the manufacturers.

International Orders

ComputerSoftwarePlus.com does not accept international orders at this point in time. All orders will be shipped to addresses within the United States of America only and must be paid for in U.S. dollars.

Shipping

Shipping via UPS ground:$5.90 to $14.95 for orders under $189.00. UPS orange (three day) is available on most items for $10.00 extra. UPS Blue, Second day air is 25 dollars more for all 50 states including Puerto Rico. Products that weigh over 10 pounds, such as computers and printers will cost more to ship. You can phone or email us with your zip code information for exact shipping costs.

Call for faster delivery and express shipping costs. Most items shipped on the day of order.

Our Shopping Basket utilizes Secure Socket Layer encryption. We at ComputerSoftwarePlus.com believe your personal information should remain private. All customer information is kept confidential. We do not sell, trade, or rent our order lists to any other company or organization.

SSL

Secure Socket Layer (SSL) is a method of ensuring that information entered through a web site is protected from prying eyes. With SSL, information submitted on the web is first encrypted, submitted securely over the Internet, and then decrypted on the receiving end. SSL is most commonly used for credit card transactions but it can also be used to collect any sensitive data. By convention, the url’s of web pages that are transmitted using SSL start with https instead of http. This feature provides privacy, authentication and message Integrity.

ComputerSoftwarePlus.com utilizes both secure server and secure server certificate needed to support SSL.



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